Frequently asked questions
What is the free grocery mystery bag?
The free grocery mystery bag is a curated selection of grocery items worth the value of your ticket. It’s a fun way to discover new products and enjoy savings on everyday essentials.
How do I get my free grocery mystery bag?
When you purchase a ticket, you automatically qualify for a free grocery mystery bag. Your code will be sent to your email for you to claim through Bulkies Online. The bag will be delivered to your doorstep or made available for pickup, depending on your location.
What is the Bulkies Online, and how does it work?
Bulkies Online is an online platform where members can access exclusive discounts on grocery and food products. Each membership tier offers increasing discounts, and you’ll also gain access to special promotions & partners promotions.
What are the membership tiers, and what do they include?
We offer multiple membership tiers, each with increasing benefits:
- Bronze Tier: Access to the grocery club and a small discount on groceries.
- Silver Tier: Higher discounts, free mystery bags, and access to wholesale partner offers.
- Gold Tier: Maximum discounts, priority access to promotions, and exclusive deals from wholesale partners.
- Platinum:
Discounts and Promotions
What kind of discounts can I expect as a member?
Discounts vary by membership tier but typically range from 5% to 20% off grocery and food products. You’ll also receive exclusive promotions and seasonal deals. Merch ranging from 5-40% off!
Are there any additional perks for long-term members?
Yes! Long-term members enjoy loyalty rewards, such as extra discounts, free mystery bags, and early access to new promotions and products.
Are there any additional perks for long-term members?
Yes! Long-term members enjoy loyalty rewards, such as extra discounts, free mystery bags, and early access to new promotions and products.
Raffle Tickets and Mystery Bags
How much is a raffle ticket, and what can I win?
Raffle ticket prices vary between $9-$500 but each ticket guarantees you a free grocery mystery bag worth the ticket’s value. Additionally, you’ll be entered into a draw to win larger prizes, such as cars, jetskis, caravans, cash & plenty more…
Can I purchase multiple tickets to the trade promotion?
Yes, you can purchase multiple tickets to increase your chances of winning the trade promotion. Each ticket comes with its own free grocery mystery bag.
Membership and Sign-Up
How do I sign up for a membership?
You can sign up directly on our website. Choose your preferred membership tier, complete the registration process, and start enjoying your benefits immediately.
Is there a fee to join the grocery club?
Some membership tiers may have a small fee, but we also offer a free basic tier with limited benefits. Upgrading to higher tiers unlocks more discounts and perks.
Can I cancel my membership at any time?
Yes, you can cancel your membership at any time. However, we recommend checking the terms of your specific tier for any cancellation policies.
Delivery and Logistics
How is the grocery mystery bag delivered?
The mystery bag is delivered to your address via our partnered delivery services. Some locations may also offer pickup options.
Are there any delivery fees?
Delivery fees depend on your location and membership tier. Higher-tier members often enjoy free or discounted delivery.
Partners
Who are your partners?
Our partners include trusted brands and suppliers in the grocery and food industry. You’ll have access to their exclusive offers and bulk buying options.
Can I purchase directly from partners?
Yes, as a member, you’ll have access to our partners’ platforms, where you can purchase products directly at discounted rates.
Customer Support
What if I have issues with my mystery bag or membership?
Our customer support team is here to help! Contact us via email, phone, or live chat, and we’ll resolve any issues promptly.
How do I update my membership tier?
You can upgrade or downgrade your membership tier at any time through your account settings on our website.
Can I gift a membership or raffle ticket to someone else?
Absolutely! Memberships and raffle tickets make great gifts. Simply provide the recipient’s details during checkout, and we’ll handle the rest.
